I had a great experience with Beverly, she worked with me on my budget and after some hard work she found the perfect truck for me. She was very easy going, understanding and I felt that she had my best interest in mind. Whenever I need to go back for any car shopping needs you can bet I'll be going right back to her.
I bought my fourth new vehicle from Safford of Fredericksburg this weekend. My sales professional, Beverley Riley, is a true professional. She walked me right through the buying process like no one has ever done. Her manner and professionalism are unmatched. I look forward to continuing using Safford's excellent service department as I have done over the last ten years. I highly recommend Safford of Fredericksburg and especially Beverley Riley!!!
We purchased a used jeep that we had seen on line. We spoke with friendly and knowledgable staff on phone , drove forty miles , test drove exceptionally cleaned vehicle and completed purchase in less then an hour of being at the store.
My family and I have been long time customers with Safford, however when I had to unexpectedly sell my old car my parents were no longer in the area to help me with the process of purchasing a new one. This is where Scott Rader came in; he impressed me not only with his knowledge of the cars but he guided me with insurmountable patience and compassion. He made good on his promise to my family to take care of me and did not let us down. He took the time to consider my price point, decipher my likes and dislikes in cars, and took numerous test drives with me. Scott's service didn't end with me signing the papers on my new car either; he continued to follow up with me multiple times to make sure I was happy with my new purchase. Furthermore, when I stopped back by the office later to follow up on some paperwork I commented on how I was having issues with tire pressure. Scott went out of his way to correct the issue for me.
I am highly impressed not only with his excellent customer service, but very pleased with distinguished character as well.
In the past, I would never go to any dealer for routine service. Safford has become my "go-to." Frankly, I have read some of the reviews at the Dealer Rater site and I am honestly surprised at there being any negative comments. My experiences have been positive. Gil has gone out of his way to assist me on several occaions - the "over-and-above" kind of service that is uncommon at any car service business.